Privacy Policy – Nova88

Who Data Is Shared With

We share your data with third-party analytics providers (such as Google Analytics) and hosting providers who process it only on our instructions. These parties are contractually bound to keep your information confidential and secure. We never sell your personal data to anyone. The platform does not share your information with advertisers, brokers, or other third parties for their own purposes. Data is only disclosed if required by Malaysian law.

Cookies and Your Control

The site uses cookies — small text files stored on your device — to remember your preferences and to understand how you use the lobby. These include session cookies that expire when you close your browser, and persistent cookies that stay longer. If you disable cookies through your browser settings, you can still use the platform, but some features may not work correctly. For example, your language choice or login session may not be remembered between visits.

What We Collect and When

When you submit a contact form on the site, we collect the information you provide — such as your name, email address, and any message you write. This data is sent directly to us and stored securely. Like most websites, the platform also automatically records technical data each time you visit. This includes your IP address, browser type and version, operating system, and the pages you viewed. These logs are generated without any extra action from you.

How Long Records Are Kept

Contact form messages and your associated data are kept only as long as necessary to resolve your enquiry or to comply with legal obligations. Once the purpose is fulfilled, they are deleted or anonymised. Server logs containing IP addresses and browsing activity are retained for a short period — typically a few months — and then automatically deleted. We do not hold personal data longer than needed for the reasons we collected it.

Your Rights to Access and Deletion

Under Malaysian personal data protection law, you have the right to request a copy of any personal data we hold about you. You can also ask us to correct or delete that data. There is no charge for making such a request. To exercise these rights, please contact us through the site’s contact page. We will respond within the timeframe required by law. We may need to verify your identity before processing your request.

Why We Hold This Data

Contact form submissions are held so we can respond to your enquiries, provide support, or address any issues you raise. We do not use this data for marketing unless you separately opt in. Technical logs (IP, browser, pages viewed) are used to monitor site performance, diagnose problems, and protect the platform from misuse or attacks. This data helps us keep the site running smoothly and securely for all visitors.

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